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Safe Shopping - Buy With Confidence

Looking to buy a digital camera or other digital camera related items? In rare cases there can be problems when making a purchase but by following a few simple safety tips you can ensure that you are protected from checkout to delivery.

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Buy safely, quickly and with confidence!

Whether buying digital cameras and accessories on the hight street, from eBay, from online stores or anywhere else for that matter problems can sometimes unfortunately happen. You can however help to protect yourself and minimise issues thereby ensuring that your transaction is safe and protected by following the advice below:

1] Pay for all your purchases with PayPal.
eBay Buyer Protection only applies to items purchased with PayPal. It protects you, the buyer, from deals that don't go as planned. Full refunds for items that don't turn up or where the item doesn't match the description - all subject to T & C's.

2] If your item isn't as described or doesn't arrive, contact the seller first.
Give them a chance to sort things out for you. Problems can sometimes happen even with the best will in the world - in some cases it may not even be the seller that is responsible for the issues.

3] If you cannot resolve it with the seller then let eBay know your problem.
If you can't work things out with the seller, tell eBay by going to the Paypal Resolution Centre or contacting eBay Customer Support. They will look into your complaint and deal accordingly with the seller - if neccesary.

4] Timescales for raising a dispute.
Buyers must raise a dispute within 45 days of a single PayPal payment for the full price of the item. If no satisfactory response is received from the seller, a claim must be filed within 20 days of raising the dispute.

5] If you and the seller still can't agree on a solution.
eBay/Paypal will arrange for a refund including original postage if your case qualifies for
eBay Buyer Protection.

Remember, eBay Buyer Protection only applies to tangible items paid with PayPal. Please note that if the seller has accurately described an item, but you're just not happy with it, that doesn't qualify for Purchase Protection.

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